The Challenge
Rudersdal Municipality faced a demanding task: modernising its procurement process to match ambitious goals for sustainability, efficiency and digitalisation. With an annual procurement budget of roughly DKK 1.4 billion, every dime had to be spent wisely and in line with the municipality’s values.
Their existing procurement setup relied heavily on fragmented systems and manual processes, which made it difficult to maintain a clear overview or manage contracts effectively. On top of that, the municipality aimed to embed sustainability criteria directly into the procurement flow to support its climate action plan and cut CO₂ emissions from purchasing.
The system is well thought through and built with a real understanding of our needs. We expect Intellis to support the development of procurement across the municipality, so that decentralised users spend as little time as possible on purchasing, and we gain better control of our contracts.
– Kamilla Stark Kønsmann, Head of Procurement, Rudersdal Municipality
The Solution
To meet these challenges, Rudersdal Municipality chose to implement Intellis’ e-Procurement platform, Tellis®. The solution was tailored to their specific requirements and integrated with their existing systems, ensuring a smooth and cohesive rollout.
A key element in the setup was the built-in segmentation tool, which allowed the municipality to align contract management with its own model. This delivered a clear overview of all supplier agreements and ensured contracts were managed efficiently throughout their lifecycle.
Sustainability was not an afterthought, it became a core part of the process. Tellis® made it easier for the municipality to identify and prioritise suppliers that met their environmental standards, directly supporting their goal of reducing procurement-related CO₂ emissions.
Customer
Rudersdal Municipality
Location
Holte, Denmark
Additional modules
Kamilla Stark Lønsmann, Head of Procurement, Rudersdal Municipality, says: “The main reason we chose Intellis was the contract management functionality and the segmentation tool, which we could adapt to our own model. The system is well thought through and fits our needs. We expect Intellis to support our procurement development, reduce time spent on purchasing for decentralised users and improve how we manage our contracts. We also expect Intellis to keep up with technological progress, so we can benefit from it in our work.”
The Result
Since implementing Tellis®, Rudersdal Municipality has seen tangible improvements in its procurement operations. Employees now spend less time on administrative tasks and have better tools to make informed decisions. The increased transparency and control haven’t just improved efficiency, they’ve strengthened the municipality’s ability to meet its climate targets.
About Rudersdal Municipality
- Located in scenic North Zealand, Rudersdal Municipality is home to around 58,000 residents and spans 73 km².
- The municipality employs approximately 4,500 people across sectors like education, elder care, infrastructure and environmental services.
- Rudersdal has set ambitious climate goals, aiming for a 70 percent reduction in CO₂ emissions by 2030 and full carbon neutrality by 2050.
- With a yearly procurement volume of about DKK 1.4 billion, the municipality places high demands on strategic oversight and digital support.
- Sustainability, transparency and responsible sourcing are core to its procurement policy.
Learn more about Rudersdal municipality: https://rudersdal.dk
The Challenge
Billund Municipality was facing the need to modernise its procurement and contract management systems. They weren’t just looking for a platform that ticked the technical boxes. It had to be intuitive, easy to use, and capable of supporting high compliance across departments.
Billund Municipality chose Tellis® as our new e-procurement and contract management system because it offers the functionality we need and the visual expression we expect from a modern platform.
– Jacob Saxeskov, Head of Procurement, Billund Municipality
The Solution
Following a thorough tender process, Billund Municipality selected Tellis® as its new e-procurement and contract management platform. The decision was based on the system’s ability to pair advanced functionality with a sleek and user friendly design. Tellis® was implemented to improve the municipality’s digital workflows and create better visibility across agreements and supplier contracts.
Customer
Billund Municipality
Location
Grindsted, Denmark
Additional modules
The Result
Since implementing Tellis®, Billund has seen a smoother and more manageable procurement process. The platform’s intuitive structure made onboarding straightforward, leading to stronger compliance and tighter contract control. The four-year agreement marks a key milestone in the municipality’s ongoing effort to digitise and enhance its procurement operations.
About Billund Municipality
• Located in the Region of Southern Denmark, covering more than 540 km²
• Home to around 27,000 residents
• Main town: Grindsted; Billund is world famous as the birthplace of LEGO and Legoland
• Part of the Triangle Region and branded as the “Capital of Children”, with a strong focus on learning and child development
• Employs approximately 2,500 people across local government functions and services and actively working with digitalisation to improve public services and efficiency
Learn more about Billund municipality: https://www.billund.dk/
The challenge
Næstved municipality needed to modernise and streamline the way they managed procurement. The goal was clear: a digital system that could provide a better overview, improve contract compliance and make things easier for employees. Simplicity was key. The platform had to work for everyone, regardless of digital skills, and without demanding lengthy onboarding or training courses.
We chose Tellis® because the system is extremely user-friendly and easy to roll out to end users. Its functionality lets us optimise procurement without requiring extensive training, which has been a major advantage.
– Sanela Brutulovic, member of Næstved Municipality’s procurement team
The solution
The municipality opted for Tellis®, Intellis’ e-procurement system, as the backbone of their updated purchasing setup. It stood out thanks to its usability, flexibility and ability to support the complexity of public sector procurement without compromising on day-to-day ease of use. Tellis® helped the municipality implement smoother workflows, better coordination between departments and greater value from existing supplier agreements. Rollout was carefully planned to avoid disruption to daily operations, crucial in a busy organisation with many touchpoints.
Customer
Næstved Municipality
Location
Næstved, Denmark
Additional modules
The result
Since the implementation, Næstved has seen clear improvements in how procurement is handled. Processes have been simplified, and end users can now easily search for, order and track goods and services directly in the system, all without formal training or external courses. That has freed up time for core tasks and reduced the risk of mistakes in both orders and compliance.
Tellis® has also given the municipality a much better overview across departments and suppliers. Compliance is stronger, follow-up is easier, and the whole process is more transparent. The rollout was smooth and fast, thanks to the system’s intuitive interface and a structured onboarding process.
Næstved’s journey with Tellis® is a great example of how a digital procurement system can create real change, not just for the procurement team, but across the entire organisation.
About Næstved Municipality
- Located in the heart of South Zealand, Næstved has a population of around 83,000.
- The municipality covers 681 square kilometres, spanning urban areas, countryside and coastline.
- Roughly 6,000 employees work across sectors such as education, elder care, infrastructure and administration.
- Næstved is part of Fællesudbud Sjælland (FUS), a collaboration between 16 municipalities aiming to strengthen procurement through shared tenders and economies of scale.
- Digitalisation and procurement efficiency are central to the municipality’s broader modernisation strategy.
Read more about Næstved Municipality: https://www.naestved.dk
The Challenge
Glostrup Municipality faced growing pressure to simplify and modernise its approach to public procurement. The existing setup was weighed down by manual workflows, inconsistent processes and a lack of visibility across contracts and suppliers. The procurement team needed a solution that could bring everything together in one place, improve compliance and make life easier for users throughout the organisation.
It also had to work for both central procurement specialists and the many decentralised users across departments. The new system had to be intuitive enough to use without extensive training and flexible enough to evolve alongside the municipality’s changing needs.
Tellis® has proved to be a highly user friendly system that integrates smoothly into our daily workflows. We look forward to using it to streamline procurement and strengthen our processes.
– Procurement Team, Glostrup Municipality
Customer
Glostrup Municipality
Location
Glostrup, Denmark
Additional modules
The Solution
With Tellis®, Glostrup Municipality now has a procurement platform that combines structure with flexibility. The solution was rolled out with a clear focus on simplicity, relevance and automation of core tasks. It was configured to show users only approved and up to date products and services, reducing errors and supporting compliance with framework agreements.
One of the key features is catalogue management and PunchOut integration, allowing employees to shop directly from supplier webshops. Products, pricing and shopping carts are synced automatically with Tellis®, ensuring full traceability without compromising the user experience.
The system supports decentralised purchasing while keeping procurement teams in control via dashboards and reporting tools that offer clear insight into spending and opportunities for optimisation.
Working closely with Glostrup, Intellis tailored the platform to fit the municipality’s structure and workflows. A smooth onboarding process and intuitive design made it possible to implement the solution quickly and without disruption.
The Result
With Tellis®, Glostrup has gained a solution that not only improves procurement but also strengthens collaboration across departments. Users now experience a smoother day to day workflow where the system helps guide them, rather than getting in the way. At the same time, leadership has gained better insight into procurement data and can follow up with accurate KPIs.
Improved compliance means the municipality is better protected against incorrect purchases and unintentional breaches of contract. The platform also enables more strategic and sustainable purchasing by making it easier to choose approved suppliers and products.
Choosing Tellis® has given Glostrup Municipality a solid foundation for smarter procurement. And with Intellis as a long term partner, the municipality benefits from continuous platform development and new features that support its strategy today, and in the future.
About Glostrup Municipality
- Approximately 23,000 residents, spread across urban areas and green open spaces
- Strong focus on digitalisation and efficient workflows
- Early adopter of cloud based solutions to improve agility and data security
- Annual procurement volume in the hundreds of millions of kroner
- Over 1,800 employees working across schools, elderly care, technical services and administration
Read more about Glostrup Municipality: https://www.glostrup.dk
The Challenge
Fredensborg municipality has long taken a structured approach to contract management. So when it came time to find a new digital solution, segmentation was naturally placed at the centre. The goal was clear: build a complete overview and fully digitise the manual workflows that still lingered.
The municipality needed a single system that could handle both structure and scale. They were looking for a digital flow to simplify contract handling, make information easier to locate and share, and support proactive follow-up.
Crucially, the system had to accommodate different contract types and varying levels of responsibility across departments. Their segmentation model was central to this and required a solution that could adapt to that logic, not the other way around.
It also had to be accessible for both central and decentralised buyers without the need for long training programmes or technical skills.
Customer
Fredensborg Municipality
Location
Kokkedal, Denmark
Additional modules
The Solution
Tellis® gives Fredensborg a contract management platform built with their principles in mind. The entire contract overview is now fully digital, and all documents can be accessed, shared and updated securely and efficiently.
We’re really looking forward to putting the new system into action. What we needed was a solution that supports Fredensborg’s contract management concept and segmentation model, and we’re confident that’s exactly what Intellis has delivered.
– Jennifer Brethvad, Head of Procurement, Fredensborg Municipality
he platform also supports automated task allocation, allowing different roles and levels of the organisation to work on what makes sense for them. This saves time and ensures that deadlines and follow ups don’t slip through the cracks.
“We know the people behind Intellis and have no doubt that the solution they’re delivering is aligned with what Fredensborg wants to power up,” says Jennifer Brethvad. She also highlights the value of new features, better search tools and an overall boost to procurement efficiency.
The Result
Segmentering er nu fuldt integreret i den digitale kontraktstyring. Tidligere manuelle arbejdsgange bliver sat i system, og alle kontrakter er tilgængelige ét sted. Det giver overblik, mindsker fejl og gør det langt nemmere at arbejde strategisk med kommunens indkøb.
About Fredensborg Municipality
- Located in North Zealand, with around 42,000 residents
- Employs approximately 3,000 staff across schools, childcare and public administration
- Uses a segmentation-based model for strategic procurement and contract management
- Committed to digitalisation and automation of workflows
- Conducts public procurement totalling several hundred million kroner annually
Learn more about Fredensborg Municipality: https://fredensborg.dk
The challenge
Ishøj Municipality has been working hard to get eprocurement up and running across the organisation. Making that shift involves more than just changing processes. It’s also a cultural shift. And just as importantly, it requires a system that people can quickly get the hang of and actually see the point of using.
What stood out in this case was how well things can work in smaller departments, as long as there’s a solid collaboration, regular checkins and a clear initial alignment of expectations. Søren really gave it everything he had on this project.
– Anna, Project Manager, Intellis
The solution
The experience in Ishøj clearly shows that every department, no matter the size, can benefit from using Tellis®. The key is to tailor the implementation to suit the organisation’s specific needs and the resources available.
Tellis® was praised for its user friendly interface and intuitive design. The purchasing module, in particular, was a hit with both the procurement team and end users. Features like favourites, baskets and shareable lists made a real difference. The ability to share across teams was an instant favourite.
Customer
Ishøj Municipality
Location
Ishøj, Denmark
Additional modules
The result
In May 2024, Ishøj Municipality wrapped up their Tellis® implementation, with project manager Anna and procurement consultant Søren Roslef ticking off the final box in the process.
The project took a little longer than average due to the size of the procurement department, but that didn’t take away from the experience. If anything, both parties described the implementation as a success. Well executed, collaborative and thorough from start to finish.
One of our most important tasks is to understand our customers’ needs and align expectations before we start any implementation. That way, we can tailor the process to each organisation.
– Marie Andersen, CPO, Intellis
About Ishøj Municipality
- Ishøj Municipality is located in the Capital Region of Denmark and spans 26 square kilometres.
- The municipality has a population of roughly 24,500 people.
- With around 2,300 employees, it is one of the larger workplaces in the area.
- Ishøj is known for its cultural diversity and has a high percentage of residents with nonDanish backgrounds.
- The municipality prioritises digitalisation and process efficiency to improve citizen services.
Read more about Ishøj Municipality: https://ishoj.dk
The Challenge
Jane Henriksen, Chief Financial Officer at Ringkøbing-Skjern Municipality, made her expectations clear: she wanted a solution that made it easy for users to find the right products without getting stuck in outdated interfaces or confusing structures. The old platform had reached the end of its useful life and no longer matched the municipality’s ambitions around digital maturity and sustainability.
We need users at the other end to be able to find and buy the right things easily and without hassle. That’s where I think Tellis® really hit the mark
– Jane Henriksen, CFO, Ringkøbing-Skjern Municipality
Trust in Intellis also played a major role. The team’s experience with public procurement and knowledge of the municipality’s workflows made the transition smoother and more reassuring.
Customer
Ringkøbing-Skjern Municipality
Location
Ringkøbing, Denmark
Additional modules
The Solution
With Tellis®, the municipality gained access to a new generation of e-procurement. The system is intuitive, fast and designed to help users get to the right product, even when their search terms don’t quite match. As Britta Nørgaard, procurement consultant, put it:
“Around here we call it ‘stanniol’, but in Copenhagen they call it ‘aluminium foil’. Most of our users didn’t know that. But the search engine still helped them find the right item.”
Sustainability is built into every part of the platform, from registration to reporting. This allows the municipality to put its green goals into practice and makes it easier for both leadership and staff to make responsible choices.
And perhaps most importantly: working with Intellis isn’t a slow, bureaucratic process. It’s agile, responsive and focused on finding the right solution.
The Result
Today, Ringkøbing-Skjern has a modern platform that makes procurement simpler, more efficient and far more sustainable. Trust in the system has grown. Users encounter less friction. And the organisation now has a digital tool that supports both its day-to-day operations and its long term ambitions.
About Ringkøbing-Skjern Municipality
- Around 56,000 residents and geographically the largest municipality in Denmark
- Actively working with digitalisation and green transformation
- Over 5,000 employees across institutions, departments and service units
- Strong focus on e-procurement as a strategic tool
- Partnership with Intellis since 2023, using Tellis® for both contracts and procurement
Learn more about Ringkøbing-Skjern: https://www.rksk.dk
The Challenge
Vejen’s procurement landscape was previously shaped by manual workflows, scattered systems and disconnected tools. With hundreds of users spread across the organisation, it became clear that a more unified and digital approach was needed.
At the same time, the municipality required a solution that could integrate smoothly with existing systems, especially the financial system ØS Prisme, and support every step from ordering and accounting to receiving goods and processing payments.
The need for better visibility into contracts, purchases and supplier relationships was growing. But the solution couldn’t add complexity for the users, quite the opposite.
High performance is great. But ultimately, it’s about user satisfaction, clarity and intuitive processes. That’s what we have today, and what we’re set to strengthen even further with Tellis® in 2023.
– Martin Larsen, Team Coordinator, Vejen Municipality
Ease of use was non-negotiable. So was the ability to monitor sustainability and compliance, two areas that now play a bigger role in the municipality’s overall strategy.
Customer
Vejen Municipality
Location
Vejen, Denmark
Additional modules
The Solution
Intellis delivered exactly what Vejen was looking for. The Tellis® platform offers a comprehensive digital flow for e-procurement and contract management, gathering all core functionality in one place.
For Vejen, this meant seamless integration, both with their current Prisme 2009 setup and the future upgrade to Prisme 365. Data moves freely between systems, with no need for double entry.
The platform was configured with dedicated modules for contract management, catalogue control and segmented purchasing access. This allows the municipality to tailor procurement efforts while ensuring users only see the products and suppliers relevant to them.
Sustainability was also built in from the start. The system highlights greener choices in a clear and practical way, encouraging climate conscious decisions without the need for lectures or friction.
The Result
Vejen Municipality now has a clearer overview of procurement and contract processes than ever before. Tasks that used to be fragmented and time consuming are now handled through a single, streamlined platform that works across departments and roles.
With the segmentation module, the municipality can focus procurement efforts where they matter most, using resources more strategically. Sustainability data is now measurable and visible, and the entire organisation is beginning to see the value in making greener choices.
On top of that, communication around procurement has become more structured. Users know where to go and how to ask questions, which has led to smoother collaboration and stronger decision making.
About Vejen Municipality
- Located in Southern Jutland, home to approximately 43,000 residents
- Repeatedly ranked as Denmark’s most business friendly municipality
- Around 3,500 employees working across public administration, schools, childcare and elder care
- Actively pursuing a digital transformation to simplify workflows and strengthen data driven leadership
- Annual public procurement runs into the hundreds of millions of kroner, across sectors and suppliers
Learn more about Vejen Municipality: https://vejen.dk
The Challenge
The goal was crystal clear: reduce physical purchases, cut down on manual invoices and significantly increase digital transactions. At the same time, the municipality wanted to embed sustainability directly into contract management – making it visible which contracts support which UN Sustainable Development Goals. Their previous system simply couldn’t deliver the level of insight and control the procurement team needed.
The fact that risk assessments and sustainability are built into contracts is crucial. We need to know which agreements align with which global goals. That was a key reason we were drawn to Intellis’ contract management solution.
– Lars Dyreborg-Gunslev, Head of Procurement, Høje-Taastrup Municipality
The challenge also centred on data. To gain real transparency and improve follow-up across procurement activities, the municipality needed stronger integration between contract management, e-procurement and their finance system.
Customer
Høje-Taastrup Municipality
Location
Taastrup, Denmark
Additional modules
The Solution
Tellis® stood out as a different kind of system, one designed to serve as the backbone of a unified public procurement structure. With its built-in sustainability module and risk tracking features, Høje-Taastrup can now document exactly how its contracts contribute to the UN goals and identify where extra attention is needed.
But Tellis® isn’t just another tool you log into. It’s a living part of the daily workflow. It simplifies digital purchasing, distributes responsibilities across the organisation and automates follow-ups. The result is a user friendly platform that enables clear action, easy documentation and solid cross-functional analysis. And thanks to Intellis’ open development approach, the system continues to evolve in step with the municipality’s needs.
Intellis has a much more progressive view of how solutions should be developed. What we’ve seen in Tellis® is extremely strong – and it really feels like we’ve taken a step up.
– Jan Hansen, Procurement Consultant, Høje-Taastrup Municipality
The Result
Today, Høje-Taastrup is working with a solution that does more than just manage contracts. It delivers insight, direction and coherence. End users and procurement professionals alike feel the difference in usability, and that translates into measurable impact. Data flows more freely, decisions are made faster, and sustainability is no longer an afterthought, it’s fully integrated throughout the entire contract lifecycle.
About Høje-Taastrup Municipality
- Home to around 55,000 residents and one of Denmark’s most business friendly municipalities
- Employs approximately 4,500 staff
- Strong strategic focus on digitalisation in procurement and administration
- High ambitions for sustainability and green transformation
- Has partnered with Intellis since 2022 with a focus on contract management and e-procurement
Learn more about Høje-Taastrup Municipality: https://www.htk.dk
The challenge
Kolding Municipality had already come far in digitalising its procurement processes. But their ambitions grew. They needed more than a solid platform. It had to be a practical tool that supported buyers in their day-to-day tasks, provided a clear overview, and was easy to navigate, not just for specialists, but for everyone.
We see Intellis as a strong partner in helping us give our buyers the best possible foundation for handling procurement. The system is intuitive and straightforward, with features we’re used to from private sector tools.
– Procurement Department, Kolding Municipality
Functionality alone wasn’t enough. The collaboration had to be based on dialogue and mutual understanding, with development evolving alongside real-world needs.
Customer
Kolding Municipality
Location
Kolding, Denmark
Additional modules
Kolding Municipality chose Tellis® as its complete e-Procurement platform. The solution included contract management, catalogue management, e-commerce, a sustainability module and a set of features that make search and basket handling easy for users. It draws inspiration from private sector experience but is purpose-built for the public sector.
With Tellis®, we’re confident that both the procurement team and all users across the organisation will have more time to focus on their core tasks.
– Stig Larsen, CEO, Intellis
The solution
The built-in messaging function brings all communication into one place, while the sustainability module lets the municipality track progress on green goals across purchasing categories.
The result
Tellis® has given Kolding Municipality a modern, flexible platform that supports the full procurement journey. Users now benefit from faster, more relevant search results, the ability to manage multiple baskets at once and a clearer view of sustainability data. The partnership with Intellis also ensures a solid foundation for ongoing development.
About Kolding Municipality
- Approximately 94,000 residents and one of the largest municipalities in Southern Denmark
- Focus on digitalisation and green transition
- Works with strategic e-procurement across departments
- Thousands of users rely on the system every day
- Signed a full-platform contract with Intellis in 2024
Read more about Kolding Municipality: https://www.kolding.dk
