An Intuitive Procurement Platform in Action

The Challenge

Ease of use topped the wishlist for Varde Municipality. With nearly 50,000 residents and a wide network of decentralised departments, they needed a procurement system that any employee could navigate with confidence. At the same time, it had to handle the full complexity of public procurement, from placing an order to processing payments, without sacrificing functionality or visibility.

Finding a simple application that was both intuitive and robust enough to support every stage of the process proved tricky. On top of that, the municipality lacked a full overview of supplier contracts across departments, making it hard to steer purchasing toward the right agreements. In short, Varde was searching for a solution that could fit into existing workflows and still offer a significantly better user experience.

The Solution

Intellis answered the challenge with Tellis®, a tailored e-procurement platform configured to match Varde’s specific needs. The platform supports the entire digital procurement journey and brings all agreements together in one place. With a dedicated contract management module, Varde gained a central repository where contracts can be stored, shared and updated, with automated reminders for key deadlines.

Tellis® also ensures that employees always purchase under the correct agreements, with the agreed prices and quality. Access is role-based and centrally managed, so each user only sees the catalogues and items relevant to them.

This spirit of trust and collaboration meant the platform was adapted from day one to fit our local workflows and reflect real user feedback.

– Lisbeth Kohls Jensen, Head of Procurement, Varde Municipality

Tellis® was integrated with Varde’s financial system, allowing seamless data flow from order to payment, no manual re-entry needed. The implementation was carried out in close dialogue between Varde and Intellis, with the supplier showing genuine flexibility and openness to the municipality’s input. “We’re glad to have them back on board. We trust their ability, because we’ve seen it before. They’ve been flexible, they’ve listened, and they’ve helped us get what we need.”

The Result

Varde began to see the difference not long after implementation. Staff now enjoy a simpler approach to e-procurement, where orders can be placed quickly and intuitively without lengthy training. The improved contract management across departments has increased compliance and made it easier to track suppliers and pricing. Centrally managed user access also means greater control and ensures only authorised staff can place orders, all without adding extra pressure on the IT team.

Varde highlights user friendliness as one of the platform’s major strengths and expects strong value from Tellis®, both now and in the long term:

“Tellis® is easy to use and navigate, and it’s a top priority for us that end users get the best possible solution. We expect both our team and our users will benefit greatly from its features. It meets our needs today, and those we’ll have tomorrow. We’re looking forward to working with Intellis to ensure the solution continues to meet our goals.”

---

About Varde Municipality

• A medium-sized Danish municipality with nearly 50,000 residents
• With an area of 1,240 km², it is the fifth largest municipality in Denmark by size
• Employs around 4,000 staff across services including education, care and administration
• Known for its long North Sea coastline and natural landmarks such as Wadden Sea National Park and Vesterhavet Nature Park
• Procures hundreds of millions of kroner worth of goods and services annually, from IT and office supplies to construction, education and healthcare

Learn more about Varde Municipality: https://vardekommune.dk